Frequently Asked Questions (FAQ) – Sinister Style
At Sinister Style, we take pride in crafting high-quality, unique 3D-printed creations that stand out. Below are answers to some common questions about our products, shipping, and policies.
1. What are your products made of?
Our products are made from a corn-based plastic (PLA). This material is eco-friendly, biodegradable, and durable, making it a sustainable choice for high-quality 3D prints.
2. How long does processing and manufacturing take?
As all our products are custom-made to order, manufacturing takes up to 5 working days before shipping. This ensures every print meets our high-quality standards.
3. What are your delivery times?
Once manufacturing is complete, shipping times are as follows:
📦 Australia (Standard Shipping): 3 - 7 days.
🌍 Worldwide: 12 - 18 days.
🇺🇸 USA & Canada: 12 - 16 days.
We strive to get your order to you as fast as possible while maintaining top-tier craftsmanship.
4. How are your products shipped?
We ship all orders via Australia Post, and they can be tracked through the Shop App for real-time updates.
5. What makes Sinister Style different from other 3D print shops?
- Expert Craftsmanship – We pay close attention to detail, ensuring every print is high quality.
- Unique & Custom Designs – We offer a range of exclusive 3D prints, from dragons and gaming accessories to planters and collectibles.
- Australian Owned & Operated – Support a local, family-run business with fast shipping and reliable service.
- Eco-Friendly Materials – Our prints are made using biodegradable PLA.
- Customer Satisfaction Guaranteed – If there's an issue, we’re here to help.
6. What if my product arrives damaged?
We take every precaution to package your order safely, but if your product arrives damaged, contact us at info@sinisterstyle.shop as soon as possible, and we’ll arrange a replacement.
7. Can I return my product?
If there is an issue with your order, please reach out to info@sinisterstyle.shop, and we’ll do our best to assist you.
Please note: We do not offer refunds for change of mind.
8. Where is your store based?
We are a family-owned business based in Australind, Western Australia. Every item is made with care and passion, ensuring you receive a top-quality 3D print.
9. Do you offer custom 3D prints?
Yes! If you have a custom design request, feel free to contact us, and we’ll see what we can do to bring your vision to life.
10. How can I contact Sinister Style?
For any inquiries, feel free to reach out:
📧 Email: info@sinisterstyle.shop
🌐 Website: Sinister Style
We’re always happy to help and look forward to bringing awesome 3D-printed creations into your life! 🚀